Business objectives

  • To increase customer satisfaction levels to 95%. (Based on a service score card) and reduce customer complaints by 90%.
  • Increase sales by 25 % from new business and reduce operating expenses by 25 %
  • Capacity Objective: Aim to utilize 75% of current capacity and 80% of manpower time
  • Safety Objective: Striving to maintain a clear safety record and improve safety processes and awareness
  • Value Objective: To build a business that will make Siyakhona the preferred service provider in the industry



Siyakhona Scaffolding is 100% Black Owned with Level 1 status based on the 2013 BBBEE codes.